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Technical Support

Excellent print requires fastidious attention to detail when preparing prepress digital files. Depth of technical knowledge and 25 years’ prepress and production experience is the cornerstone of the services offered at Samco Printers. Our Technical Support page answers many common questions asked by customers every day. For the out of the ordinary, simply submit your query and a prompt reply will follow.

FAQs

From "What is a crop mark?" to "What resolution should my photos be?". This section covers all the Frequently Asked Questions from our customers.

Glossary

Printing and Graphic Design terms defined.

Downloads

Download printer drivers, file compression softwares and other useful tools and utilities.

Guidelines for exporting a press-ready PDF file from Adobe InDesign CS NEW!

How to create a PDF file from Adobe InDesign CS that will print correctly even if you have transparency and spot colours.

Guidelines for creating a PDF file from Adobe Acrobat Distiller

Create a print-ready PDF file that will print just the way you've intended it to.

Installing the Docutech135 Printer Driver for Windows 95/98/ME

Instructions on how to install your Xerox Docutech135 printer driver for Windows 95/98/ME.

Installing the Docutech135 Printer Driver for Windows 2000

Instructions on how to install your Xerox Docutech135 printer driver for Windows 2000.

Printing or saving to a Postscript File

Sending a Postscript file for your print job generally eliminates a lot of problems like missing fonts, missing links, unsupported application or unsupported platform. Find out how to write a Postscript file from a Mac or a PC.

Printing Guidelines for Quickmaster DI Pro

Everything you need to know about printing to the Quickmaster DI Pro Digital Imaging Press.

Printing Guidelines for DocuTech 135

Everything you need to know about printing to the DocuTech 135 black and white high speed document publisher.

Printing Guidelines for DocuColor 5000

Everything you need to know about printing to the DocuColor 5000 Digital Press.

Printing Guidelines for DesignJet 5000PS

Everything you need to know about printing to DesignJet 5000PS large format printer.

Contact Technical Support

Can't find an answer to your question? Send your question to us.

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Become a registered user with Samco Printers for access to our password protected section for file uploading privileges.

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